Do you have a friend or relative who owns a small business or is a manager at some level in their job? The e-book version of our book makes a nice gift for such entrepreneurs and professionals! The e-book makes searching for concepts and examples fast and easy, allowing the simple rules to be more readily applied. In this time of labor shortages our book can be a valuable resource for helping workers grow their skills and knowledge, increasing their feelings of their jobs as important and of great value to the customer.
And, of course, the e-book can be gifted with no worries about delays in a physical delivery.
Here are links to our book in some popular online formats:
Barnes & Noble NOOK e-book
https://www.barnesandnoble.com/w/better-customer-service-edward-c-brewer/1139638965?ean=9781000394894
Google Play Ebook
https://play.google.com/store/books/details/Edward_C_Brewer_Better_Customer_Service?id=WRgoEAAAQBAJ
Amazon Kindle
https://www.amazon.com/gp/aw/d/0367757338/ref=dbs_a_w_dp_0367757338